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Privacy Policy

Privacy Policy

 

 

Last updated: August 5, 2025

 

 

 

1. Data Controller

 

 

The data controller is:

EL CARACOL S.a.s. DI NOVOA GIANMARCO & C.

Address: Via Pineta, 3 – 54026 Mulazzo (MS), Italy

VAT / Tax ID: 01464470457

📧 Email: elcaracolmulazzo@gmail.com

📞 Tel: +39 320 0290687

 

 

 

2. Types of Data Collected

 

 

This website may collect or process, directly or indirectly, the following types of data:

 

  • Personal data voluntarily provided (e.g., name, phone number, email) via:

     

    • WhatsApp contact

    • potential forms (contact, booking, newsletter – currently not active)

     

  • Technical browsing data, such as:

     

    • IP address

    • device and browser type

    • aggregated data via technical cookies and, in the future, analytics or profiling cookies

     

 

 

 

 

3. Purposes of Data Processing

 

 

Collected data may be used for the following purposes:

 

  • to respond to inquiries or booking requests

  • to provide requested services (e.g., table or room reservations)

  • for administrative and tax-related purposes

  • to improve user experience via traffic analysis (e.g., visit statistics)

  • to send promotional and informational content (only with explicit consent)

 

 

 

 

4. Legal Basis for Processing

 

 

Data is processed in compliance with Article 6 of the GDPR, in particular:

 

  • based on the user’s explicit consent

  • for the execution of a contract or pre-contractual measures (e.g., reservations)

  • to comply with legal or fiscal obligations

  • for the controller’s legitimate interest (e.g., security, website optimization)

 

 

 

 

5. Processing Methods and Data Retention

 

 

Data is processed electronically, respecting the principles of lawfulness, fairness, and transparency.

Data is retained only for the time strictly necessary for the purposes outlined above or as required by law (e.g., up to 10 years for fiscal obligations).

 

Data related to generic inquiries or unsuccessful bookings will be deleted within 24 months.

 

 

 

6. Data Recipients

 

 

Personal data may be processed by:

 

  • authorized internal staff

  • technical and management service providers (e.g., Wix.com Ltd, Google LLC, WhatsApp Inc.)

  • legal, accounting, or technical consultants, within the scope of the purposes listed above

 

 

Your data will not be sold or shared with third parties for commercial purposes.

 

 

 

7. Transfers Outside the EU

 

 

In the case of external service usage (e.g., Wix, WhatsApp, Google), data may be transferred to countries outside the European Union.

In such cases, the controller guarantees that the transfer will comply with GDPR safeguards (e.g., Standard Contractual Clauses approved by the European Commission).

 

 

 

8. Data Subject Rights

 

 

In accordance with Articles 15–22 of Regulation (EU) 2016/679, users have the right to:

 

  • confirm whether their data is being processed

  • access, correct, or delete their personal data

  • object to or restrict processing

  • request data portability

  • withdraw consent at any time

  • lodge a complaint with the Italian Data Protection Authority (www.garanteprivacy.it)

 

 

To exercise your rights, you may write to:

📧 elcaracolmulazzo@gmail.com

 

 

 

9. Cookie Policy

 

 

This site uses technical cookies essential for the operation of web pages.

In the future, it may also use:

 

  • analytics cookies for traffic analysis (e.g., Google Analytics)

  • marketing and tracking cookies (e.g., Facebook Ads, Google Ads)

 

 

Cookie usage will be managed through a dedicated preference banner.

For more details, refer to our Cookie Policy.

 

 

 

10. Changes to This Policy

 

 

This Privacy Policy may be updated or amended at any time.

Changes will be published on this page and become effective immediately upon posting.

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