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Accessibility statement

 

 

Last updated: August 5, 2025

 

At EL CARACOL S.a.s. di Novoa Gianmarco & C., we are committed to making our website www.elcaracolmulazzo.itaccessible to everyone, including people with disabilities.

 

 

 

Website Accessibility

 

 

Our website was built using the Wix platform.

While we have not yet completed a full technical accessibility audit, we are working to progressively improve the browsing experience for all users.

 

We are committed to:

 

  • maintaining a clear and consistent page structure

  • using alternative text for images

  • ensuring sufficient contrast between text and background

  • minimizing potentially disruptive visual elements

 

 

We plan to use tools such as the Wix Accessibility Wizard to further improve compatibility with assistive technologies (e.g., screen readers, keyboard navigation).

 

 

 

Physical Location Accessibility

 

 

Our restaurant and hotel are located at:

Via Pineta, 3 – 54026 Mulazzo (MS), Italy

 

The property includes the following features:

 

  • Main entrance with steps, but an alternative accessible entrance is available at the rear through the parking area

  • Large parking area nearby, though without designated disabled parking spots

  • Accessible restrooms (particularly the men’s), spacious but not equipped with standard-compliant mobility aids

  • Our staff is not professionally trained in disability assistance, but is always ready to help with care, common sense, and availability

 

 

 

 

Limitations Due to Third-Party Content

 

 

Some parts of the site may include third-party tools (e.g., the WhatsApp booking button), which are not directly controlled by us.

For these elements, we declare partial compliance with accessibility standards.

 

 

 

Contact and Feedback

 

 

If you encounter accessibility issues on our website, or if you have suggestions or requests for support, please contact Management at:

 

📧 Email: elcaracolmulazzo@gmail.com

📞 Phone: +39 320 0290687

 

We will do our best to respond promptly and appropriately.

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